Terms and Conditions

 

This web site, http://thecraftbbble.nl, is owned by The Craft Bubble. By accessing this website you agree to the terms and conditions set forth herein. These terms and conditions may change at any time, and without notice. All orders and purchases made through this site are also governed by these terms and conditions.

 

We are constantly working in making our site and products better. You could find change or update information on this website at any time without notice, including prices and item availability. Since our products are natural and handcrafted all sizes and weights quoted are approximate, same as the colors and natural fragrances. All prices listed on this site are subject to confirmation. You agree to pay all charges payable for your order as shipping cost that could vary depending on how much orders you make; where your package has to be sent; the weight of your order, etc. We reserve the right to limit the quantity of items that you may buy. We also reserve the right to cancel orders at our discretion.

 

We are using commercially reasonable efforts to deliver items as quickly as possible, and within any time indicated. However, we are not responsible for delivery delays beyond our control since all items are delivered by a third party, and delivery is governed by their shipping contracts, in these case PostNL. We reserve the right not to ship to certain addresses.

 

Copyright Considerations

All text, graphics and images on this site are subject to copyright, trademark and other intellectual property rights under The Netherlands and foreign laws and international conventions. The materials on this site may not be copied, reproduced, posted, or republished in any way. They may be downloaded, displayed, or printed by the user for non-commercial and lawful personal use only. Otherwise, the republication or use of these materials on any other website without prior written consent from us is prohibited, and all rights are reserved.

 

Linked Content

This site may provide links to other websites. All those sites are independent from The Craft Bubble and therefore we have no control over, and no liability for, those websites or their contents, or their use. We provide these links for your convenience, and you decide to access them at your own risk.

 

User-Provided Content

By submitting content, users warrant that they have full right and authority to submit that content, and that they have sole copyright and proprietary right over that content. Users may not contribute, post or transmit unlawful, defamatory, or threatening material, that which would constitute or encourage criminal offenses, or violate any law. We reserve the right not to publish, or to remove, any content we deem inappropriate for any reason whatsoever.

 

Our products

We are constantly working in making our products better. We use the traditional cold process to make our soaps in order to keep all the natural properties inside and provide our customers with a real quality product. We work in making our products naturally, in an ethical way and with high quality products. These soaps are being healing for a minimum month before selling to guarantee a safe use and quality soap.

 

Refunds & Returns

Our client must have the responsibility of verifying the ingredients of the labeling that is in each of our products, making sure that it does not have any inconvenience or possible allergic reaction, in this case it would be the responsibility of the consumer.

We appreciate that our client understands that it is a natural product, so the weight, color or smell may vary over time. There is a chance that the oils or smell could get stale, however the quality of the soap will still be good to use and may even improve in its quality.

However, if the customer is not convinced with the product, there is the possibility of a return. The product must be returned in its original condition and there must be a reasonable explanation. Please pay attention, in this case, the company is not responsible for the return shipping costs and the customers would have to pay this shipping cost by themselves. We will arrange to refund the cost of the original product within approximately 7 business days.

 

Delivery

We are using commercially reasonable efforts to deliver items as quickly as possible, and within any time indicated. However, we are not responsible for delivery delays beyond our control since all items are delivered by a third party, and delivery is governed by their shipping contracts, in these case PostNL. We reserve the right not to ship to certain addresses.

We can ship packages worldwide, however the shipping cost and delivery waiting time may change depending on the destination country of the order and also the weight or any other special conditions. These are the estimated shipping cost that PostNL has established for their company: Shipping cost in The Netherlands is 4.50 € (0-2kg). Approximated shipping cost Worldwide and Europe is 7.50 € (0-350g) / Or 9.00 € (350g-2kg), this amount may vary depending on your country, it would be calculated by the page in the process of your order.

The Craft Bubble also offers “Free shipping cost to pick up” package at a central point in Amsterdam (keep communication with The Craft Bubble to choose a point). Free shipping cost is also available for orders above 45 €

The company begins to process the order at the moment we receive it. However, the package will only be sent when the transaction appears in our bank account and we can finally verify that the payment has been made correctly. We have decided to establish this policy in order to avoid possible fraud.

 

Our Liability

This website should be accessed and used at your own risk. Though reasonable efforts have been made to ensure the website is current and contains no inaccuracies or errors, no guarantees are made that the website's content will be error-free, accurate, complete or current at all or any times. When a mistake is noticed, we will correct it as soon as possible and make reasonable efforts to notify affected users. This may mean that orders not yet shipped may be canceled.

We are not responsible for lost, incomplete, illegal, misdirected or stolen messages or mail, unavailable connections, failed, incomplete, garbled, or delayed transmissions, online failures, hardware, software, or other technical malfunctions or disturbances, whether or not these circumstances affect, disrupt, or corrupt communications.

The Craft Bubble and our director and employees are not liable for any damages arising out of or related to access to or use of our site, or sites we link to, whether or not these damages are foreseeable and whether or not we have been advised of the possibility, including, without limitation, direct, indirect, special, consequential, incidental or punitive damages.

This agreement between The Craft Bubble and you, the user, supersedes all prior agreements and understandings pertaining to this subject matter.

 

Privacy

Your consent to the use of the personal information you provide to The Craft Bubble is outlined in our Privacy Policy.

 

 

Amsterdam, 01/04/2020

The Craft Bubble